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You have 14 days to return your purchased product from the date of delivery or collection. All items should be unused and returned in the original packaging with the price tag attached. We’ll refund the item/s in the same way you paid, less applicable delivery charges.
How To Return
Arrange your own courier collection and return to deSigniture within 3 to 5 working days. Ensure the return is packaged in a box to protect the items during transit. Once the items have been received and assessed your refund will be generated.
Exceptions
Excluded Products:
For hygiene reasons we cannot accept returns of underwear, lingerie, swimwear, socks, hosiery, bodysuits, jewelry, toiletries, cosmetics, or any other jewellery used for piercings. You will not be entitled to a refund or exchange of gift cards, personalised, resized, engraved, repaired or updated goods or special order goods.
Faulty Goods
Returns or exchanges on faulty or defective goods will be accepted up to 6 months after date of purchase, provided that the goods have been used for their intended purpose and they have been cared for according to any instructions that accompanied the goods.
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